RETURN / EXCHANGE POLICY

Return Policy:

You may return unused, unopened items purchased in store, our catalog or online for a refund or exchange within 90 days* from the date of purchase. You must include a copy of the receipt along with the unused and unopened product in its original packaging.

*Electronics must be returned within 30 Days of purchase and must be unused and unopened. Returns on some items including Generators, Software, Clearance items and Special/Custom Order items will not be accepted. Further clarification is listed in "Additional Details" section below.

Return Process:

Please return to the location of where you purchased the part. Click Here for a list of Travelcamp locations.

Additional Details:

Generators

May not be returned. If you purchase a generator that is defective, please bring to Travelcamp or an authorized dealer for inspection. You should also refer to the Manufacturer's Warranty if applicable.

Electronics

You may return unused, unopened electronics for a refund or exchange within 30 days from date of purchase. A receipt is required.

Software

You may return unused, unopened software for a refund or exchange within 30 days from date of purchase. A receipt is required. Software that has been opened may not be returned.

Bedding & Linens

You may return unused, unopened bedding and linens for a refund or exchange within 30 days from date of purchase. A receipt is required. Bedding that has been opened may not be returned unless defective.